Welcome to the Civil Contractors NSW Live Stream Series. We’ll be streaming our events and making them available LIVE and ON DEMAND right here. Exclusively. You can ask questions of the presenters during the live stream from this page. FAQs and payment information at the bottom of this page.
Recording Now Available
Click Login and enter your email address if you already have a ticket. Otherwise, click the Rent button to purchase a ticket.
Ask your questions here
To purchase a ticket to the live stream, click on the Pay button at the top of the player.
If you have a promotional code, enter it and click continue. You will be asked to enter your details including your email.
If you do not have a code, just click continue. You will be taken to a PayPal or credit card purchase portal. Complete your payment details, including your email.
Once you have completed this process, you are registered to watch the webinar. The Pay and Login Information buttons will be replaced by Wait and Information buttons.
You will receive an email receipt confirming your registration. This will be sent to the email address entered during the payment process. It will contain details of your Spondo account that you can access to confirm your purchase/registration. Sometimes, an email receipt may end up in your spam folder.
The email address you entered during the purchase/registration process will be your Login for future access to the live stream.
If you register well before the live stream, click on the Information button and Sign Out. If the live stream is about to start, the Wait button will disappear and the Play button will appear.
If you have a ticket to the live stream, click on the Login button and enter your registration email. Then wait for the live stream to start.
To watch the recorded version of the stream, click on the relevant player and follow the same Login instructions.
Frequently Asked Questions
Will I get a receipt for my purchase, and how?
Once you have paid, you will receive two receipts, sent to the email address that you used during the purchase process. One from Spondo that includes a login and password for your Spondo viewer account, where you can confirm your purchase. You can also access your video content from that account. The other receipt is from PayPal.
Where do I go to watch the live stream?
You can return to this site to watch the live stream. Follow the instructions above. You can also watch the live stream by accessing the links in your Spondo viewer account. Details of your Spondo viewer account are included in your receipt.
Which browser should I use?
We recommend Chrome, and then Firefox. On mobile, we recommend Chrome.
Why isn’t my email address working as my login?
Your login is the email address used during the purchase process. Sometimes this is an email address associated with the relevant PayPal account viewers have used to make the purchase or an old email address. Your receipt will have been sent to that email address. If you can’t remember the relevant email address and can’t find your receipt, email email@example.com with some details like your name and we’ll try and track you down.
I tried to log into my event but the play button has not appeared. Where is it?
If you have purchased a Spondo video before, our system will recognise your email address. If you are trying to log into a video you have not purchased, the play button will not appear, but the login button will disappear. The information button will appear and you can then log yourself out of that item. Check your email receipts or your Spondo viewer account to confirm and access the videos you have purchased.
Help! I get told that the video can’t be played. What do I do?
An error number starting with a 21 means you’re probably using Internet Explorer, or that you have disabled Adobe Flash. Try a different browser. An error number starting with a 23 can generally be resolved by clearing your browser cache.
Help! Where do I get tech support?
For more technical issues, please email firstname.lastname@example.org